Which consent management platform better fits your needs? What are the important features or services that differentiate the two? Find out what sets them apart, and why Cookie Information is a great alternative to Cookiebot.
Cookie Information and Cookiebot are both European-based consent management platforms used and trusted by thousands of organizations. They both help with collecting and storing user consents, but there are a couple of significant differences between their features and services. Find out which alternative would be best for your business through our comparison below.
Cookie Information pros
Installing a cookie banner from Cookie Information is straightforward, and the cookie banner can be set up in under 10 minutes. The first step is always a free 30-day trial where customers can test all the functionalities before upgrading to a paid plan.
Cookie Information offers unlimited design options, with the banner being fully customizable. One can change colors, fonts, add own logo, and adjust the text of the banner and the buttons. They also offer the option to get support with the banner design if needed.
The user consents collected are safely stored on EU Servers for 5 years. This ensures that their customers are always ready for an audit and don’t have to worry about manually exporting records for safe-keeping.
Cookie Information also offers advanced consent rate insights and monitoring features. Their Compliance Dashboard (part of their Professional package) enables users to monitor non-EU data transfers and identify new or unclassified cookies. It also provides detailed consent rate insights that can be used for consent rate optimization.
The customer service offered by Cookie Information has been highly praised across review websites. They typically reply on chat in under 4 hours, plus offer personal guidance via phone and email. They also offer the option for a personal account manager in their custom packages.
Aug 17, 2023
“We have 20+ clients running on our Cookie Information partner account”
What do you like best about Cookie Information?
Their support is second-to-none. Reply within minutes and you can even get personal phone support. This has been essential for my team, as we are not specialized in consent implementations.
Mar 24, 2023
“Fast, easy and great support”
What do you like best about Cookie Information?
The self-help section is excellent. Since my company is small and we don’t have the resources to outsource, the do-it-yourself approach was what I had to do. The guides were super easy and I could set everything up nicely. Customer service quickly answers and checks if you hav e done a good job.
Cookie Information cons
Some parts of the platform can be improved in terms of design and UX. The flow is not always intuitive, but recent improvements in the product show that they are constantly developing. Customer support is always available with guidance, and they also provide an extensive library of support articles that help with implementation and customization.
While Cookie Information’s prices are competitive, they are, at first sight, more expensive than some competitors (such as Cookiebot). However, the value included in the package is higher (e.g. level of support, higher cookie scan frequency). They do not offer a free plan, and their packages are dependent on a couple of additional variables (such as monthly usage).
Price Comparison
Cookie Information
Cookiebot
Free trial available
30-day
14-day
Free plan available
Paid plans
From €15 domain / month
500 pages, weekly scan
From €35 domain / month
5000 pages, weekly scan
From €53 domain / month
5000+ pages, weekly scan
€12 domain / month
500 pages, monthly scan
€28 domain / month
5000 pages, monthly scan
€49 domain / month
5000+ pages, monthly scan
Cookiebot pros
It’s easy to get started with Cookiebot. In under 10 minutes you can have a functioning cookie banner on your website. They offer a 14-day free trial, which allows customers to test out the platform and its functionalities. And they recently introduced an improved UX that makes the onboarding smoother and more intuitive.
They have a free-forever price model for very small companies (up to 50 subpages) with limited features available. This is a great solution for small companies that need a cost-effective cookie banner.
Cookiebot offers geotargeting – enabling you to show the consent banner and request user consent only in specific countries or territories. Their CMP determines in real-time which countries the visitors come from and displays the banner according to what you’ve set up.
Cookiebot cons
The customization options available are not as flexible as for other consent management platforms. While they also offer HTML, JavaScript and CSS customization, not everything in the banner can be modified.
The level of customer support offered by Cookiebot is limited to email and online help articles. While their chat is pretty useful and powered by AI, it can be more difficult to reach a real person and get quick answers to specific questions.
Is Cookie Information a good alternative to Cookiebot?
Features
As seen from the overview above, Cookie Information provides a couple of additional features which are essential for achieving compliance, such as consent storage for 5 years or advanced insights through their dashboard, (enabling you to optimize conversion rates or quickly spot compliance risks).
Product Roadmap
Cookie Information has been expanding their product portfolio in recent years, offering a wider range of privacy products (such as mobile app consent or first-party data analytics through Piwik PRO) making it the preferred solution for marketing teams and data-driven companies worldwide.
Pricing
Cookiebot is the slightly cheaper solution and can be preferred by very small companies with basic compliance needs. While Cookie Information’s prices are a bit higher, the features included and availability of support is often worth the small price difference.
Rating comparison
Platform
Cookie Information
Cookiebot
Try Cookie Information – the cookie banner that supports your marketing goals.
